Return & Refund Policy
Return Eligibility
- Returns are accepted within 7 days of delivery.
- Products must be sealed, unused, and in their original packaging.
- Opened, used, or tampered products cannot be returned.
How to Request a Return
You can raise a return request through any of the following:
- Email: loveofgir@gmail.com
- WhatsApp: +91 97143 81419
- Website Form: www.loveofgir.com/contact
Refund Deductions
A flat ₹500 deduction per order applies to cover taxes and payment processing fees.
Damaged or Wrong Products
If your order arrives damaged, leaked, or incorrect:
- Contact us within 48 hours of delivery with photos of the product and packaging.
- Once verified, Love of Gir (Swastha Shastra Pvt. Ltd.) will replace or refund the item and bear all return courier charges.
Order Cancellations
Orders can be canceled within 1 hour of placing. Refunds will be processed to the original payment method within 10 working days.
Late Returns and Failed Deliveries
- No refunds for returns after 15 days or for failed delivery attempts.
- Such orders can be resent by paying a nominal courier fee.
Refund Processing
Approved refunds are initiated within 7–10 working days after inspection and approval of the returned goods.